Navidium Shipping Protection

FAQs

Find the most frequently asked questions below.

We ensure all packaging contains zero single use plastic and is curbside recyclable.
Never! We only produce products that are good for you and the planet.
We use 304 stainless steel in our stainless steel products.
We only use borosilicate glass in our glass products. Our glass straws even come with a warranty!
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return, on select items only. We do not accept returns on Straws, Silicone Tips and Silencers, Clearance, Mystery, or OOPS items.

To be eligible for a return, your item must be in the same condition that you received it,unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We ship within 1-3 business days. Shipping times depend on method of shipping, carrier and location.

We ensure all packaging contains zero single use plastic and is curbside recyclable.
We use 304 stainless steel in our stainless steel products.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return, on select items only. We do not accept returns on Straws, Silicone Tips and Silencers, Clearance, Mystery, or OOPS items.

To be eligible for a return, your item must be in the same condition that you received it,unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Never! We only produce products that are good for you and the planet.
We only use borosilicate glass in our glass products. Our glass straws even come with a warranty!
We ship within 1-3 business days. Shipping times depend on method of shipping, carrier and location.