While our borosilicate glass straws are durable, accidents happen! If your Glass Straw breaks, please fill out this form to apply for a replacement.

Please allow 14 days for us to review your request.

If approved, you will receive a discount code via the email provided for a free replacement of the exact item or one of similar value, if we no longer carry the same product. You will be responsible for placing the order on our website, entering your discount code, and paying for shipping your replacement.

No refunds will be issued. If the order is placed without using the provided discount code, no refund will be issued. Discount code has no cash value.

**Only applicable for orders placed on mermaidstraw.com.

Please note: a photo of your broken straw displaying our logo is a requirement for approval.