FAQs
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We ensure all packaging contains zero single use plastic and is curbside recyclable.
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Never! We only produce products that are good for you and the planet.
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We use 304 stainless steel in our stainless steel products.
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We only use borosilicate glass in our glass products. Our glass straws even come with a warranty!
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We have a 14-day return policy, which means you have 14 days after receiving your item to request a return, on select items only. We do not accept returns on Straws, Silicone Tips and Silencers, Clearance, Mystery, or OOPS items.
To be eligible for a return, your item must be in the same condition that you received it,unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. -
We ship within 1-3 business days. Shipping times depend on method of shipping, carrier and location.